Shipping Policy

We appreciate your business and want to make shipping as seamless as possible!

How long do I have to pick up my order from Wallingford’s warehouse?

  • Please pick up your in-stock order within 48 business hours. Orders not picked up within 48 hours are subject to prior sale and a 10% cancellation fee.

How to qualify for our flat-rate $110 truck freight program for motors/inverters:

  • Order must weigh less than 1,500 pounds and fit on one pallet.
  • Flat-rate freight applies to shipments of 1-50 HP motors and inverters from our Wallingford stock and ship to MA, CT, RI only. Orders shipped beyond these three states can be quoted as needed.
  • Transmission Equipment determines freight company to be used.

Transmission Equipment ships standalone orders of 1-40 HP Inverters via UPS; you will see UPS charges for each delivery option at checkout.

For other carriers or to ship collect, please contact customer service at 800-328-8570.

View U.S. map of UPS Ground shipping times from our warehouse.

How fast will my order ship?

Stock orders received by 2 p.m. EST generally ship same day from our Wallingford warehouse.

Lead times from factory stock vary depending on manufacturer's warehouse location. Transmission Equipment will always work to transport your product to you in the fastest, most cost-effective manner. Sometimes this will include a direct shipment from the manufacturer. For expedited shipments please contact customer service at 800-328-8570 or visit our Contact Us page.

If you need to cancel or return an order after it has been processed, ordered, shipped or received there may be a 10% restock fee as well as return freight costs. You can learn more by reading our Return Policy.

Thank you for your business and for visiting trans-eq.com!